Airbnb is turning out to be a ‘Travel Experience Machine’

Airbnb is looking to go beyond being simple accommodation booking place to a complete travel experience destination.

Airbnb app upgraded itself to completely new and additional experiences. In addition to booking places to stay, Airbnb allows hosts and locals to offer different tours.At an event, CEO Brain Chesky said the goal behind upgrade is to give travelers guidance on what they can do in the destination. These services have been in its agenda, as of June, the services appeared on the beta.

For Airbnb, it gives another layer to interact with customers.With the monetization of these services, Airbnb can establish itself as a full-pledged company.Now being a merely competitor to hotel companies like Marriott, Airbnb is having an ample of opportunity to be a real competitor.

If you've traveled - domestically or, internationally, you can get guidance to what are the things you can do. “Trying food”,or “finding museum"are much easier with Airbnb. Airbnb wants to focus on the things that can have more targeted recommendations.

Chesky said, most of the experiences cost under $200.Users can have preview of experiences before booking it. Walking tours or lessons in astronomy in the area could be experienced by users as demo.

The hosts will be able to cash in more than just booking their homes. With the growing economy, it is opportunity for locals who are experts in serving customers for generating some extra cash on the side.

Airbnb is also trying to make booking tables at restaurant. There is also a possibility for users to have details on trips. When booked anything, for example tourist places, meet-ups or experiences, users can check for what to do next while travelling on phone.

Airbnb is continued to face pressure from the authorities so it is important for it to go beyond just being a booking experience. In October, Airbnb sued the legislature of New York City as that said renting home for less than 30 days is illegal and accommodation advertisement is also illegal.

Its new services may not help Airbnb reach $30 billion valuation in a short while, but help to grow further. It enables the company to compete with not only hotels, but also travel companies. Chesky said, changes are now live, starting in 12 cities.

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How Apps Can Benefit Hotels and B&Bs?

Mobile apps are really helpful for all types of businesses in the current business world. Mobile app is an advanced way to promote your business and engage customers. Today, most of the travelers are Smartphone owners. They have access to any hotel they want, & anytime they want through app, whether it is Android, Apple or Blackberry. Travelers prefer mobile to get all the details of the hotels, rooms, food and many more. The app allows customers to check availability of room, plan upcoming events and view events in the area. Many of Mobile apps development companies develop this kind of apps.

Some of the top advantages of mobile apps for hotels and B&B’s are....

Customer Loyalty

Apps improve the customer loyalty. If you have an app for your hotel or B&B, existing customers can easily be persuaded to come to your hotel. If your existing customers download your app, it makes them get hooked to your business. If you provide good services both on your app and in person, it will increase the chance of customers returning back to your business. The app helps to get in touch with the guests before, during and after the stay. It creates a good relationship between you and your customers.

The informed customer

With the mobile app, the guest has the opportunity to order in room meals, have special requests, shop in-hotel items, and give feedback for the services provided during the stay. Through apps, customers can contact you easily and they get information immediately.  Apps keep guests updated, so they feel great to get in touch with you. Apps allow customers to find out more details about your hotel or B&B.

Push Notifications

It is one of the great features in the apps. It provides a significant boost be active around hotels offers. When people come to the area where your hotel is in, prompt them push notifications to grab the offers in your hotel. And also you can notify users on any deals or offers so that it could encourage them to grab the offer. These things help to keep your hotel top users preferences.

Accessibility

With apps, customers can have access to find out whatever they want, and whenever they want it. For more details, you are always there to provide an immediate help. This will keep your customers satisfied and improve efficiency. Apps help customers make reservations and special requests, and also the booking process is easier for them to stay in your hotel.

Promotions

Apps allow you to showcase special offers in your hotel. With good images, you can better showcase offers in your hotel. If you are the B&B owner, you can better showcase food items. And also you can integrate maps, directions and local attractions into your app.

Service

Apps are the best way to show you are capable of providing better services to your customers. You can understand the needs of your customers by monitoring the customer’s behavior. One more thing is that in-app messaging, through these customers can communicate with support team effectively and easily.

If you are looking for best mobile app developers in India to develop hotel app, FuGenX Technologies will help you.

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